Cloud computing has been brought about by technological advancements that have been witnessed lately. Cloud integration avails software services over the internet and therefore consumers of such software services don’t have to host the said software on their own. In this scenario, a software vendor has many service offerings which an interested company can purchase on demand basis. The vendors have to, therefore, host their own software, maintain it and also manage user subscriptions. Where there is cloud computing, a customer who may want the services of a given cloud hosted system are usually offered the opportunity to enjoy the software as a service and are therefore never exposed to the cost of having to own the system.
For the customers who may want to incorporate some of their systems and processes to a cloud platform, there is need to have them integrated to the cloud. Integration is necessary since it helps business to amalgamate their systems and processes in order to assist the organizations to have a more efficient process control and management. Cloud integration comes with a myriad of advantages as we shall see shortly. It is important for any business enterprise to consider the said benefits since they are aimed at positively impacting businesses by changing the approach of how things are done.
First, online integration eliminates costs incurred for the software substructure. Generally, a software consumer is required to first purchase the system and then buy all the hardware that is necessary for the running of the software. Moreover, if the company purchasing the system lacks the right deployment skills, they will have to incur an extra cost of having a technical person to do the installation as well as to manage other technical issues of the system. But if the customer does their integration online, they will be saved from this costs. This saves the organization a lot of funds.
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Software vendors also have the mandate of maintaining their systems in cloud based integration model. As a result of this, companies buying the software hardly have to be involved in maintaining the software. The vendor is responsible for releasing patches and ensuring the patches are deployed as expected, and this, free of charge. Additionally, online integration exposes the client to a larger pool of support libraries and this is a great benefit to them.
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In conclusion, the consumers of the services don’t necessarily have to hire technical support teams. Because the vendors have the mandate to oversee the performance and availability of the services, it goes without saying that they are also responsible for offering technical support. Vendors also have to guarantee that their services have no downtimes and this greatly satisfies client needs.